Switching to a new cell-phone provider is sometimes a tedious, time-consuming task that can take several days. You must research, purchase and activate a plan with a new provider and cancel your existing plan with your current provider. Whether you're switching for an incentive, such as a certain phone model or a free phone offer, or because you are unhappy with your current cell-phone service, the following instructions will help guide you through the process of changing services.
Instructions
Changing to a New Cell-Phone Company
1. Research the various cell-phone providers available in your area. You can search for reviews online at sites like Cnet.com or ConsumerReports.org, or ask friends and family members for their opinions. This process can take a few hours or a few days, but it is valuable in learning about each provider's reliability and customer-service rating.
2. Go to the local store or kiosk of the provider(s) that you found most interesting. Ask a sales representative detailed questions about their services and products. Inquire on their calling plans, charges, fees and phone models within your price range. Ask for brochures or fliers that detail their calling plans and that provide information on the phone you are interested in purchasing. This will help you if you do not want to make an immediate purchase decision or wish to visit other stores.
3. Pick a phone that suits your needs, wants and budget. If you are looking for a phone that can send emails and access the Internet, inform the sales representative that this functionality is your priority. Ask the representative to give you as many details as possible on email and web functionality, text messaging, voicemail and hands-free compatibility. Ask for a demonstration of these features to analyze their accessibility and catch any flaws.
4. Select the calling plan that accompanies the features of the phone that you have selected.
5. Find your sales representative at the provider you have chosen to activate and purchase the new calling plan and phone. If you wish to keep your current cell-phone number, make sure you notify them before they begin the setup process. A credit check will be performed, so have your Social Security number handy.
6. Call your old cell-phone provider to cancel service.
Tags: phone that, sales representative, your current, calling plan, calling plans, cell-phone provider, current cell-phone
